Top Business Phone Systems Blog

Ways that Cloud Communications Improve Customer Service

Posted by Scott Resnick on Tue, Oct 23, 2018

Customer service is key in today's business world. Customers these days have the power to do their own research to compare products and services online, so companies need a way to stand out beyond this. How an organization reacts to customers and how they build their customer relationships go a long way in leading to a buyer choosing you over the competition. By improving upon your customer service, you can improve your customer acquisition and retention, and ultimately your bottom line. One way you can do so is through cloud communications.

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Topics: Call Center, Cloud Communications

10 Features to Look for in a Cloud-Based Communications System

Posted by Scott Resnick on Tue, Oct 09, 2018

Is your business considering a switch to cloud-based communications? There are many cloud-based hosts available, but they may be very dissimilar in terms of features and benefits. Here are a few of the top features that you should be looking for when comparing different cloud-based systems after you've outlined the needs of your business. 

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Topics: Telecommunications, Cloud Communications, Unified Communications

How Cloud Communications Can Help During Disasters

Posted by Scott Resnick on Tue, Sep 25, 2018

From fires to floods, natural disasters can strike at any time. June 1st through November 30th is hurricane season, which brings an increased risk of potential flooding and water damage. Businesses that rely upon their technical and communications infrastructure for core business processes will be particularly vulnerable to these types of disasters. Cloud communications services can help.

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Topics: Cloud Communications

5 Industries That Can Benefit from Cloud Communications

Posted by Scott Resnick on Tue, Sep 11, 2018

Cloud communications are rapidly expanding through businesses in all industries. Yet there are some industries that find the technology even more worthwhile than the average. Education, real estate, and non-profit organizations are just a few of the industries that can substantially benefit. Here are a few of the things to consider about cloud communications technologies

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Topics: Cloud Communications

What Are the Signs That You Need a New Phone System at Your Office?

Posted by Scott Resnick on Thu, May 24, 2018

Do you have employees who spend a significant part of their work hours on the road?

Have you tried to fix or upgrade your landline phone system as your company has grown, but have been frustrated by the cost or inability to accommodate new employees?

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Topics: Telecommunications, Phone System Tips, Office Management, Phone System Leasing, Business Phone Systems, Cloud Communications, Unified Communications

5 Must-Have Tips for Going Wireless at Work

Posted by Scott Resnick on Thu, Apr 12, 2018

Today's modern wireless workplaces offer endless benefits. Installing a wireless local area network (WLAN) for your business is arguably the best thing employers can do to promote collaboration, mobility and expansion within your office. You also don't have to be a technology pro to benefit from wireless services. The hardest part is setting up the network, which no one expects you to do!

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Topics: Telecommunications, Office Management, Cloud Communications

The Latest in Cloud Network News for February 2018

Posted by Scott Resnick on Mon, Feb 19, 2018

February was a big month for cloud computing news. Not exactly surprising given how fast the tech world is moving — isn't every month filled with revolutionary changes, announcements, and progress toward the future? As we look toward March and the rest of 2018, we've rounded up the top headlines from February to share with you. 

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Topics: Telecommunications, Cloud Communications

4 Ways to Maximize Productivity on the Road

Posted by Scott Resnick on Thu, Jan 25, 2018

Working from anywhere in the world is a wonderful perk of having a cloud-based office. You can travel to exciting destinations for work while effortlessly bringing your projects and files with you. However, even for a business owner, it can be a challenge to stay on task in a new environment. Here are our favorite ways to increase on-the-road productivity levels:

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Topics: Office Management, Cloud Communications

How to Cut the Cable and Maintain a Wireless Workplace

Posted by Scott Resnick on Tue, Jan 16, 2018

The advantages of a wireless workplace are undisputed. You'll enjoy fast, reliable service, amazing on-demand scalability, and the ability to access office data from across the globe. Despite all these benefits, many business owners are still reluctant to cut the cable. We're here to persuade you that migrating your company to the cloud isn't an expensive, stressful, or even time-consuming experience, especially if you follow our suggested tips below. With cloud computing, the bright future of business is waiting on our corporate doorsteps, and it's prime time to invite it inside.



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Topics: Office Management, Cloud Communications

5G Networks and Spectrum Policies

Posted by Scott Resnick on Tue, Sep 12, 2017

In June 2017, the White House hosted a “Tech Week” with a focus on determining how the United States could remain one of the world’s tech leaders. Neville Ray, Chief Technology Officer at T-Mobile, said that America could stay in the forefront of technological innovation by developing and deploying 5G networks as soon as possible. Although 5G will take over phones in years and not mere months, the policies that will affect the development and implementation of this new system are already being considered.

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Topics: Telecommunications, Cloud Communications

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