Cloud computing provider Fusion Connect Inc. filed bankruptcy after a botched business plan and a pair of mergers piled on more debt than the company could repay.Read More
Do you have employees who spend a significant part of their work hours on the road?
Have you tried to fix or upgrade your landline phone system as your company has grown, but have been frustrated by the cost or inability to accommodate new employees?Read More
With the continuing rise of technology in every aspect of business and society, there has never been more clamor for integrated communications in the workplace than now. This integration concept called NEC unified communications, or UC, emerged in the ‘80s when former analog networks started to adopt digitalization. Multiple communication channels like calendars, email, directory services, telephony, and real-time communications have proven beneficial in daily business operations, but a unified system of these technologies would further enhance employee efficiency and productivity, not to mention reduced IT costs.
If you’re in the market for a new business phone system, the choices can seem overwhelming, making it tempting to just put things off.
Topics: Phone System Tips
We’ve all had the experience of calling a business only to hear a recording that says something along the lines of “This call may be recorded for quality assurance purposes.”
Want to know a secret? Your customers hate your auto-responder.Read More
Topics: Phone System Tips
If you are considering upgrading your small business phone system to VoIP, first realize that in VoIP deployment there are some key factors that determine the success or failure of your system. Here are three essential infrastructure tips to help you ensure your system is implemented without a hitch:Read More
Once you’ve decided on switching to a VoIP phone system, the installation is next? If you have never installated a new system how do you go about the process of VoIP phone system installation? While it may seem overwhelming at first, we’ve broken it down into 5 easy, manageable steps for you. Implementing this technology doesn’t have to be a hassle, if you follow these simple guidelines:Read More
Your greeting is often the first interaction your customers will have with your company. It is imperative that you make a great first impression. For any business owner, composing a concise, polished greeting and knowing what options to present can be overwhelming. Use the following 7 auto attendant phone system practices to present an organized, professional image to your callers:Read More
You’ve probably heard that VoIP phone systems can drastically reduce your communication costs, and that’s true. But they do a lot more than that. VoIP systems make it possible to implement a unified communications solution like the NEC SV8100 and to increase productivity by automating some of the repetitive tasks that eat up your employees’ time.Read More