Top Business Phone Systems Blog

Botched Business Plan - Birch Files Chapter 11

Posted by Tech Blogger on Wed, Feb 05, 2020

Cloud computing provider Fusion Connect Inc. filed bankruptcy after a botched business plan and a pair of mergers piled on more debt than the company could repay.

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Topics: Telecommunications, Phone System Tips, VoIP, Business Phone Systems, Call Center, Cloud Communications, Unified Communications

Reasons You Are Losing Efficiency Without A Unified Communications System

Posted by Scott Resnick on Tue, Aug 21, 2018

If you think poor communication among your employees isn't costing your business money, it's time to think again.
A survey published in "The Cost of Poor Communications" surveyed 400 companies (all of which had at least 100,000 employees) and it was found each company lost at an average of more than $62 million each year due to issues relating to inadequate communication among employees.
But my company doesn't have 100,000 employees. I barely have 100 employees, so this loss per year doesn't apply to me, right? Hold your horses for just a second.
The average loss per year for small businesses due to poor internal communication is still high according to Debra Hamilton, writer of an in-depth article titled "Top Ten Email Blunders that Cost Companies Money." She states even minimal poor communication among companies with only 100 employees can result in a loss of hundreds of thousands of dollars each year. Her exact quote was an average annual loss of $420,000.

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Topics: Telecommunications, VoIP, Business Phone Systems, Unified Communications

Putting Your Money Where Your Mouth Is. Cloud Based Communication Matters and Here's Why

Posted by Scott Resnick on Tue, Aug 07, 2018

There's a good chance your business takes advantage of various communication modalities, such as voice and email. With cloud-based communications, these modalities can be mixed together seamlessly. More importantly, communication lag is eliminated, which enhances clearer communication.

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Topics: Telecommunications, VoIP, Business Phone Systems, Unified Communications

When Was the Last Time You Talked About How You Talk?

Posted by Scott Resnick on Tue, Jul 31, 2018

For many brands, cloud adoption is well underway, leaving organizations facing a new complexity -- learning how to work in a multi-cloud environment. If your brand is operating in this type of environment, there's a good chance your telecommunications are fragmented. When cloud adoption first increased in popularity a little over a decade ago, many IT teams felt it was a now-or-never jump, and instead of considering what was going to work best for both the current and future status of their brands, they carried out adoption practices quickly and found themselves left with a hybrid telecommunication environment.
By utilizing new technologies, it becomes possible to avoid hybrid environments. For now, let's take a quick look at how to shop for cloud-based communication services and the benefits these services can bring to your company.

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Topics: Telecommunications, VoIP, Business Phone Systems, Unified Communications

How the “Internet of Things” Will Affect Your Telecommunications System

Posted by Scott Resnick on Fri, Jun 15, 2018

Are you ready for the changes that will impact the way we do business as the Internet of Things takes off?

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Topics: VoIP, NEC Phone Systems, Unified Communications

Why are NEC Phone Systems the Global Leader?

Posted by Scott Resnick on Thu, May 10, 2018

Running a business in today’s highly competitive market in the greater Houston, Texas and surrounding areas requires you to stay agile while paying attention to technology developments that can help your organization run more efficiently. Many Texas organizations have found that they can improve their bottom line and get more work out of their existing staff by deploying the latest in communications technology.

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Topics: Office Management, VoIP, NEC Phone Systems

VoIP Technology: Security Risks and How to Combat Them

Posted by Scott Resnick on Wed, Oct 12, 2016

Voice over IP or VoIP technology is rapidly being adopted by enterprises, consumers, and governments as it offers a higher degree of flexibility and more features than traditional telephony infrastructures, as well as the potential for reduced cost through equipment unification and – for the consumers – new business models. However, VoIP systems also demonstrate a higher degree of complexity with regard to protocols, architecture, and implementation, along with a corresponding rise in the potential for misuse.

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Topics: VoIP, Business Phone Systems

Video Conferencing: Do's and Don'ts

Posted by Scott Resnick on Tue, Aug 02, 2016

Three decades after it first emerged on the scene, video conferencing has quickly turned into an everyday part of business operations. And because of recent innovations like the NEC VoIP phone system, many companies now see it as a viable method of increasing collaboration and reducing travel expenses. In addition, these companies are eager to extend its value to both desktop and mobile users throughout their networks.

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Topics: VoIP, NEC Phone Systems

Busted: 6 Myths About Your Office Phone System

Posted by Scott Resnick on Tue, Apr 21, 2015

While many large businesses have now adopted VoIP phone systems, small and medium organizations have been slower to climb on board. A study released in January of 2014 showed that only 28% of businesses with less than 20 employees were using a VoIP office phone system. The number was higher for medium-sized businesses (20-199 employees) but still only 39%. Those numbers are startling when you think about how an integrated VoIP offices phone system could help those companies grow their business. One possible explanation is the number of VoIP myths stubbornly clinging to life. Let’s dispel a few of those myths right now.

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Topics: VoIP, Business Phone Systems

6 University Emergency Notification System Best Practices

Posted by Scott Resnick on Thu, Apr 16, 2015

University campuses are always busy places, but the arrival of spring really kicks things into high gear. In addition to the normal flow of students attending classes (some of whom may have stayed huddled under their blankets during the bleak winter weather), you start to see an increased number of organized outdoor activities as well as visiting high school students and their parents.

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Topics: Telecommunications, VoIP

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