Medical Office Phone System Case Study

The Situation

A Houston medical office with three locations across Houston and surrounding areas came to Tier Technologies looking for a more unified solution to their telecommunications platform and at a lower-cost.

The Solution

We devised a plan that would allow for several advantages including a new phone system with customized voicemail to ensure efficient call flow. It also included unlimited voice and data connectivity between all locations, 3mbps of internet bandwidth (upload and download), complete set up and system installation as well as 5 years of parts and labor warranty. Even with all of these upgrades, the medical practice was able to achieve a regular monthly savings over their previous telecommunications plan.

The Result

  • 100 telephone numbers to assign as private lines and departments
  • One monthly service bill for all locations
  • Customized voicemail system to ensure efficient call flow
  • Annual  $1,859 and 60 month savings of $9,297

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