Houston, TX--October 04, 2013
Today’s Telecommunications Industries, LLC (TTI), Houston’s leading provider of NEC business phone systems, recently took on a new project assisting the Parkway Family auto dealerships with a major communications system upgrade. The Parkway Family is made up of three different dealerships, a Chevrolet dealership in Tomball, a Kia dealership in Kingwood and the newest addition, a Mazda dealership also in Kingwood.
It was the demolition and rebuild of the newly acquired Mazda dealership that inspired the communications system update. Previously, each dealership operated on its own communications system. The Parkway Family dealerships needed a voice solution that would streamline communications between all three locations.
TTI has provided expert telecommunication solutions since 1974. With their expertise and guidance, the Parkway Family dealerships implemented a unified communications solution, including the install of dual servers to provide redundancy and survivable voice solutions. This means one site can answer all calls if another loses connectivity. Additionally, the dealerships gained benefits of centralized voice messaging, presence management, collaboration, mobility and instant messaging between the users of all three dealerships.
“Our team of expert technicians and engineers are also handling the installation of a new paging solution for the dealerships,” said Scott Resnick, President of TTI. “When paired with the dual server and SV8100 business phone system, these dealerships will have a level of uninterrupted communication that is far superior to most.”
Additional features of this advanced network include ‘hot desking’ which allows staff who work between all three dealerships to log into any telephone on the network. Once logged in, the telephone conforms to the user’s settings including extension numbers, voice mail, button layout and programmed preferences.
Fax to email and improved caller ID delivery when calls are redirected to cell phones are additional benefits of the unified communications solution. The Parkway Family auto dealership’s deal includes TTIs 5-year parts and labor warranty on all equipment with software updates, ongoing support and training. The Parkway Family executive staff members enjoy the new IP Telephones with color display.
TTI is a leading provider of unified communications solutions in Houston. As one of the largest NEC dealers in the United States, TTI provides NEC certified expertise for NEC communications products and services for businesses large and small. Established in 1987, TTI works with clients to design and implement solutions that decrease expenses, grow revenue, and increase productivity.
For more information on TTI, please visit http://www.ttihouston.com.